Unlimited eBooks Privacy Policy

PRIVACY POLICY

Last updated: 30 July 2026

This Privacy Policy explains how Unlimited eBooks (also called "UBooks", "Company", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use the Unlimited eBooks mobile application and related services (the "Services").

We are based in India: 1st Floor, Sri Krishna Bhaban, Penro, Udaynarayanpur, Howrah, West Bengal 711410. Contact: hello@ubooks.app.

By using the Services, you acknowledge this Privacy Policy. If you do not agree, please do not use the Services.

1. SUMMARY OF KEY POINTS

• What we collect: account details, profile/author information, User Content (stories, images, comments), reading activity, device/technical data, purchase status, and advertising identifiers where applicable.
• Why: to provide eBooks and Stories, sync your library and reading progress, enable authoring and moderation, process Premium subscriptions, show ads (if you are not ad-free), secure the Services, and comply with law.
• Public content: published Stories, covers, author profiles, and comments may be visible to other users.
• Sharing: with service providers (hosting, email, analytics), advertising partners, Google Play for billing, and when required by law.
• Your rights: you may request access, correction, deletion, or account closure by contacting us.

2. INFORMATION WE COLLECT

2.1 Information you provide

• Account information: name, email address, password (stored in hashed form), and authentication identifiers if you sign in with Google or Facebook.
• Profile information: display name, avatar or profile image (including selected CDN avatars), and optional profile details.
• Author information: pen name, bio, badges/status, and related author profile data if you become a Story Author.
• User Content: story titles, descriptions, introductions, tags, chapter text, cover images, chapter images, comments, likes, bookmarks, follows, reports, and support messages you send us.
• Preferences: language, notification choices, mature-content settings (where available), and similar settings.

2.2 Information collected automatically

• Device and technical data: IP address, device model, OS version, app version, device identifiers needed for security and anti-abuse, network type, crash/diagnostic logs, and approximate location derived from IP (not precise GPS, unless you later grant a separate permission we do not currently require for core features).
• Usage data: screens viewed, searches, downloads, reading session stats, reading progress (including chapter/part and locator data needed to restore your place), favourites, and feature interactions.
• Advertising data (free users): advertising identifiers and consent status used by ad partners (for example Google AdMob and Meta Audience Network) in accordance with your consent choices and platform rules.

2.3 Information from third parties

• Sign-in providers: basic profile/email from Google or Facebook when you choose those login methods.
• Google Play: purchase/subscription status and related billing tokens needed to unlock Premium / ad-free features (we do not receive your full payment card number).

2.4 Sensitive information

We do not seek to collect sensitive personal data (such as government ID numbers, precise health data, or biometric templates) as part of normal App use. Please do not include sensitive personal data in Stories, comments, or support messages.

3. HOW WE USE YOUR INFORMATION

We use personal information to:

• create and manage accounts, authenticate users, and provide customer support;
• deliver eBooks and Stories, downloads, favourites, continue-reading, and reading-progress sync;
• enable Story Author features, store drafts, process cover/chapter uploads, and run moderation/review before public publication;
• display published User Content to other users and operate social features (comments, likes, bookmarks, follows);
• process reports and enforce our Terms and Community Guidelines;
• process Premium subscriptions and verify entitlement;
• show advertising to free users and manage consent where required;
• send transactional messages (for example password reset, security, or service notices) and, where permitted, optional updates;
• monitor performance, fix bugs, prevent fraud/abuse, and improve the Services; and
• comply with legal obligations and protect our rights.

4. LEGAL BASES (WHERE APPLICABLE)

Depending on your location, we process personal information on one or more of these bases:

• Contract: to provide the Services you request (account, reading library, authoring, Premium);
• Consent: for optional items such as certain advertising/analytics cookies or notifications (you may withdraw consent);
• Legitimate interests: security, fraud prevention, product improvement, and enforcing Terms, balanced against your rights;
• Legal obligation: where law requires retention, disclosure, or response to lawful requests.

If you are in the EEA/UK, you may have rights under GDPR/UK GDPR. If you are in India, we process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, as it applies to us.

5. WHEN WE SHARE INFORMATION

We may share information with:

• Other users: published Stories, covers, author profiles, public comments, and similar public User Content;
• Service providers: cloud hosting, content delivery (including object storage/CDN for images), email delivery, analytics, and customer-support tools, under confidentiality obligations;
• Advertising partners: Google AdMob, Meta Audience Network, and similar partners when ads are shown (subject to consent where required);
• Payment platforms: Google Play for subscription processing;
• Sign-in providers: Google/Facebook as needed to authenticate you;
• Legal and safety: courts, regulators, or law enforcement when required by law or to protect users, the public, or our rights;
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, with appropriate safeguards.

We do not sell your personal information for money. Advertising partners may process device/ad identifiers under their own policies when ads are served.

6. USER-GENERATED CONTENT AND PUBLIC VISIBILITY

If you publish or we approve publication of a Story, your pen name, cover, story text, and related public metadata may be visible worldwide to other App users. Comments you post may also be public. Do not include personal contact details, passwords, or private information in User Content.

Drafts and in-review Stories are treated as non-public to other readers, but are accessible to our moderation/admin systems as needed to operate the Services.

7. READING PROGRESS, DOWNLOADS, AND LIBRARY DATA

To power Continue Reading and Reading Journey features, we store reading progress (such as percent complete, chapter/part markers, and technical locator data) linked to your account and the book or Story identifier. Downloads may be stored on your device and/or associated with your account for library management. You can clear some local data by removing downloads or logging out; server-side progress may remain until you request deletion.

8. COOKIES, SDKS, AND SIMILAR TECHNOLOGIES

The App and related web pages may use SDKs, local storage, and similar technologies for authentication, preferences, analytics, crash reporting, and advertising. On Android, advertising and measurement may use the advertising ID subject to your device settings and consent prompts (including Google UMP where shown).

9. DATA RETENTION

We retain personal information only as long as needed for the purposes described in this Policy, including to provide the Services, resolve disputes, enforce agreements, and meet legal, tax, or accounting requirements.

Typical retention practices:

• Account data: while your account remains active and for a reasonable period after closure for security and legal compliance;
• Published User Content: while published and as needed after removal for backups, legal claims, or safety records;
• Reading progress: while useful for your library features or until deletion is requested;
• Logs and security records: for a limited period unless needed longer for investigations.

When no longer needed, we delete or anonymise data, or isolate it from active systems until deletion is possible (for example, from encrypted backups).

10. SECURITY

We use reasonable technical and organisational measures designed to protect personal information, including encrypted transmission (HTTPS), access controls, and hashed passwords. No method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential and for using the Services on secure devices.

11. INTERNATIONAL TRANSFERS

We are based in India and may store or process data on servers or with providers in other countries (for example cloud hosting or CDN regions). Where we transfer personal information internationally, we take steps designed to provide appropriate protection consistent with applicable law.

12. CHILDREN’S PRIVACY AND AGE REQUIREMENT

The Services (including reading, accounts, and all User Content features such as writing Stories, uploading images, and commenting) are intended only for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18, and we do not knowingly allow users under 18 to create accounts or publish content.

If you believe we have collected information from a person under 18, contact hello@ubooks.app and we will take appropriate steps to delete the account and related personal data as soon as reasonably practicable.

13. YOUR PRIVACY RIGHTS AND CHOICES

Subject to applicable law, you may have the right to:

• access a copy of personal information we hold about you;
• correct inaccurate information;
• request deletion of your account or certain data;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; and
• lodge a complaint with a supervisory authority (for example in the EEA/UK).

How to exercise: email hello@ubooks.app from your registered email address, or use in-App profile/settings tools where available. We may need to verify your identity before acting on a request.

Account deletion: you may request deletion of your account. We will delete or anonymise personal data from active systems, except information we must retain for legal, security, fraud-prevention, or accounting reasons, or content already downloaded by others offline.

Notifications: you can disable push notifications in device settings.
Ads: you can use Premium/ad-free options where offered, reset advertising ID in device settings, and respond to consent prompts where shown.

14. CALIFORNIA AND OTHER US STATE NOTICES

If you are a California resident, you may have rights under the CCPA/CPRA to know, delete, and correct personal information, and to opt out of certain “sales” or “sharing” for cross-context behavioural advertising where applicable. We do not sell personal information for money. To exercise rights, contact hello@ubooks.app. We will not discriminate against you for exercising privacy rights.

15. THIRD-PARTY LINKS AND SERVICES

The Services may link to third-party sites or SDKs. Their privacy practices are governed by their own policies. We encourage you to review Google Play, Google AdMob, Meta, and sign-in provider privacy notices.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last updated" date will change when we do. Material changes may be notified in the App or by email. Continued use after the effective date means you acknowledge the updated Policy, except where mandatory law requires express consent.

17. CONTACT US

For privacy questions, data requests, or complaints:

Unlimited eBooks (UBooks)
1st Floor, Sri Krishna Bhaban, Penro, Udaynarayanpur
Howrah, West Bengal 711410, India
Email: hello@ubooks.app
Web contact (if available): https://ubooks.app/contact/

This Privacy Policy is provided for the Unlimited eBooks application and related Services. It is not personalised legal advice. If you need jurisdiction-specific counsel, please consult a qualified lawyer.